Refunds
Refund Policy
Last updated: 2026
30-day money-back guarantee
ElevateOS, operated by Elevation Ops Group LLC, offers a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date.
How to request a refund
Refunds are processed by our payments provider and Merchant of Record, Paddle. To request a refund:
- Visit paddle.net and locate your order using the email used at checkout, or
- Contact us via our Contact page and we will help facilitate the refund.
Approved refunds are typically returned to your original payment method within a few business days, depending on your bank or card issuer.
Subscription cancellations
You can cancel a subscription at any time via paddle.net. Cancellation stops future renewals; access continues until the end of your current billing period.
Questions
If you have any questions about this policy, please contact us.